Privacy Policy

Effective Date: May 1, 2021

Welcome to Junk Be Gone. Your privacy is important to us. This Privacy Policy explains how Junk Be Gone collects, uses, and protects your information when you use our website or contact us for services.

Information We Collect

We may collect the following information when you contact us, request an estimate, schedule service, or interact with our website:

• Name
• Phone number
• Email address
• Service address
• Photos or descriptions related to junk removal or cleanout services
• Appointment and service details
• Communication preferences
• IP address and website usage data through analytics tools

How We Use Your Information

The information we collect is used only for legitimate business purposes, including:

• Providing estimates and scheduling services
• Communicating regarding appointments, updates, and customer support
• Sending requested SMS or phone communications
• Improving our website and customer experience
• Processing payments and maintaining service records
• Responding to customer inquiries and reviews

SMS/Text Messaging Privacy

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from Junk Be Gone related to:

• Appointment confirmations
• Scheduling updates
• Service reminders
• Estimate follow-ups
• Customer support communication

Message frequency may vary. Message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for assistance.

SMS consent and phone numbers collected for SMS communication purposes will NOT be shared with third parties or affiliates for marketing purposes.

Information Sharing Policy

Junk Be Gone respects your privacy.

We do not sell, rent, trade, or share your personal information with third parties for advertising or marketing purposes.

Customer information may only be shared in the following limited situations:

• With service providers necessary to operate our business (such as payment processors or communication platforms)
• When required by law or legal process
• To protect the rights, safety, and property of our business or customers

Any third-party providers we use are required to maintain the confidentiality and security of your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, or misuse.

However, no online transmission or storage system can be guaranteed to be 100% secure.

Cookies & Website Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance. These tools may collect non-personal browsing information such as:

• Browser type
• Device information
• Pages visited
• Time spent on the website

You may disable cookies through your browser settings if preferred.

Your Rights & Choices

You may contact us at any time to:

• Request access to your information
• Correct inaccurate information
• Request deletion of your information
• Opt out of future communications

To opt out of SMS communications, reply STOP to any text message.

Third-Party Links

Our website may contain links to third-party websites. Junk Be Gone is not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions regarding this Privacy Policy or your information, please contact:

Junk Be Gone
Website: https://junkbegoneusa.com/
Phone:(732) 619-3252
Email: junkbegonenj@gmail.com